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Services in the community

Home support services are composed of different sectors:

1. Professional care and services, including the following:
     Medical services; nursing care; basic rehabilitation services: occupational therapy, physiotherapy,
     speech therapy; respiratory therapy; psychosocial services.

2. Home care:

  • Personal assistance: personal hygiene and comfort, eating aid, mobility aid, transfer aid, etc.;
  • Domestic assistance: meal preparation, supplies, clothing care, laundry;
  • Civic support activities: help with budget management, filling out administrative forms;
  • Learning assistance: training and stimulation activities, assistance with occupational and rehabilitation activities;
  • Support with family tasks: child care, assistance with homework, assistance with material organization;
  • Activities in support of social integration or breaking out of social isolation: preventive outings, help with getting around, accompaniment, contacts or friendly visits, etc.
    Different providers and different forms of service are available, depending on the joint assessment of the case manager and the user. Family and social aides, persons hired by mutual agreement, and community organizations are a few examples of the types of service available. Services vary according to the user’s needs (variable intensity) and the reassessments carried out jointly with the professional team.

 3. Services for natural caregivers:
     Services for natural caregivers include sitting services, respite, emergency relief, assistance with
     daily tasks, etc., all of which provide support to the network of natural caregivers assisting users in
     need.

4. Technical support:
     Finally, technical support involves provision of medical supplies, elimination products and
     specialized equipment, which are allocated to users who require them and whose needs are
     justified according to a professional assessment.

 

CLient-based program

These programs are developed and implemented by multidisciplinary teams for target groups. Here are a few examples:

Est-ce que le siège d'auto de votre enfant est bien installé?

Il est démontré qu'une grande proportion de sièges d'auto sont mal installés en fonction de l'âge et du poids de l'enfant. Le site du CAA-Québec indique comment le faire de manière sécuritaire.  Pour plus de renseignements, cliquez ici.

La vérification des sièges d'auto se fait aussi au poste de police de la MRC des Collines, pour prendre rendez-vous veuillez composer le 819 459-2422.

Perinatal services, early childhood 0-4 years, family and community: pre- and post-natal visits, pre-natal sessions, nutrition services, early childhood stimulation workshops, social services, vaccination, speech therapy, breastfeeding support, etc.

Cours prénataux en ligne

Les futurs parents se posent beaucoup de questions sur la grossesse, l’accouchement, la façon dont ils vont nourrir leur nouveau-né, les premiers jours avec leur bébé, etc. Lorsque l’on part en voyage, on se prépare d’avance…  La venue d’un enfant est un voyage plein de nouveautés et d’inquiétudes.  C’est pourquoi, il est recommandé de bien s’y préparer. 
Visitez cette page pour connaître un nouvel outil pour les parents de l’Outaouais.

Pour plus d’information sur les services disponibles pendant la grossesse:

  • Cantley: 819 459-1112 poste 7730
  • La Pêche: 819 459-1112 poste 7720
  • Val-des-Monts: 819 459-1112 poste 7750
  • Chelsea: 819 459-1112 poste 7740


Youth 5-11 years, family and community: school nursing care (such as vaccination, care plan, teaching, etc.), dental hygiene, social and mental health services for young people and their families, psychoeducation services.

Adolescents 12-18 years, family and community: school health, (vaccination, teaching and information on health, etc.) social and mental health services, for adolescents and their families.

Adults and Elderly Persons, family and community: social services, mental health services, front-line health services (blood tests, injections, observation of vital signs, wound care, etc.)etc.

Community action:
The community participates directly in taking charge of the health and well-being of individuals. The CLSC relies on community action to start or support collective initiatives to meet the needs of the members of the community.

Integrated day activities:
A territorial team offers stimulation activities to maintain the autonomy of elderly persons, so that they can remain in the community. This team is composed of a nurse, an occupational therapist and a recreational activities technician.

Asthma education clinic:
Asthmatic pulmonary problems abound in the population. Healthcare workers provide follow-up, support and education on how to take early action to avoid the complications arising from this health problem.